I renewed the passport. Old approval for a DS-11 with a name change is still in email.
I can retry tonight after the kids are down — just do not want to burn a fee.
Fetching the latest questions and answers.
I renewed the passport. Old approval for a DS-11 with a name change is still in email. I can retry tonight after the kids are down — just do not want to burn a fee.
I renewed the passport. Old approval for a DS-11 with a name change is still in email.
I can retry tonight after the kids are down — just do not want to burn a fee.
Many authorizations die when the passport number changes. Re-apply against the new book. Do not find out at the gate.
Adding a shorter version: do the checklist in the accepted answer, then wait 15–30 minutes before retrying. Most “it still failed” reports I see are immediate retries.
ESTA died the day the new passport number hit. Re-applied before the flight, not at the airport.